Cancellation Policy

Please give at least 48 hours notice should you wish to cancel an appointment as a courtesy to both our Therapists and other clients who are on the cancellation list. Giving notice will help us to re-schedule your treatment to a more convenient time. 

CONTINUALLY MISSED APPOINTMENTS

Clients who have previously missed 3 or more appointments will politely be asked to pay 50% of their requested treatment.

We completely understand that things can happen at the last minute and can assure you that we will always be understanding and sympathetic in certain circumstances.

Regrettably, we have had to put these measures in place because of the sheer volume of non-arrivals we have had.